Contact, Shipping information, and more

ORDERING

We have a minimum order of $20

Please contact Ade’s Place at 14407744327, via text or call When making an order. Our items are one of a kind and in order to get your specific order correct, we prefer to have a n added later of communication. We value our customers and want none fall through the cracks and we can fill your order to your per your special request.

Will I be charged sales tax?

Sales tax will be applied to merchandise shipped within Ohio. All orders shipped outside of Ohio will not be charged sales tax. International orders will not be charged sales tax.

SHIPPING:

When will my order ship?

We will process and ship your order within 2-5 business days after your payment has cleared. We make every effort to ship your order out as quickly as possible. Orders are shipped Monday through Friday.

How much is shipping & handling?

We ship orders only through the United States Postal Service. We ship domestically using USPS Priority Shipping. Currently we do not ship outside of the United States. Rates are due to weight.  

Can I place an order over the phone instead?

As of April 2018 Ade's Alake Gallery will not have a physical store, although we will be able to take orders over the phone or by this website.

Can I purchase what I see online in your store?

Ade's Alake Gallery will be open until the end of March 2018, then we will be selling exclusively online.   Supplies are finite due to their unique nature, and there will be no back orders. When an item sells it's gone for good. 

I’m having trouble placing my order. Help!

If you are having trouble placing your order feel free to give as a call at (440) 775-1260  (M-F 3-6PM, EST), and we can help you.

Can I return merchandise?

We do not offer a refund, however, we will exchange for an item of equal value. If an item is returned there will be a 30% restocking fee. We do not pay for the S&H of the item returned. Item has to be returned in the condition bought. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.


To complete your return, we require a receipt or proof of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you have any question before purchasing and item, PLEASE contact us at timothy.paxton@gmail.com.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Do you offer any discounts?

We offer a 20 percent discount on orders over $1000.00. Please note: this 20% discount is not cumulative with other special sales or discounts. To get your discount, enter this code: 20%DISCOUNT

Do you sell wholesale?

No.